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Before we place your order you'll be asked to check a box stating that you have read this which will confirm that you have read our Online Sales Policy.
Please confirm that you have checked the manufacturer's size chart and followed the measuring instructions provided. Even when ordering a "IN-STOCK" item we require you to enter your Bust, Waist, and Hip measurements in inches so we can confirm that the size you are ordering is correct. We don't want to ship you something that might not fit!
You can call or text us at 724.836.6626 during our business hours --Eastern Standard Time -- Mon, Wed, Thu 11am-8pm; Tue (we are closed and will call you back Wednesday), Fri 11-5pm; Sat 10-5pm; Sun (Jan to Apr) 11-4pm (May to Dec) 12-4pm. Feel free to leave a message after hours and we'll call you back as soon as we can.
During open store hours we can be extremely busy, especially on weekends, and you might get a voice mail box. Kindly leave your phone number and that you are interested in purchasing a gown from our mbprom.com, plus the best time and number to reach you. We are quite good at calling customers back.
You can also email us at firstname.lastname@example.org.
Match Price Guarantee
We will match any legitimate competitor's price. A legitimate competitor is one that does not sell counterfeit dresses and can be found on the designers' website store locator as an authorized retailer. We do not sell any dress line that we do not have an account with. If you find a lower price at an authorized competitor, in the comment box at checkout please write the competitor's name and the price you want us to match along with the website link to the dress.
By purchasing merchandise online, you understand that we do not accept returns, exchanges or offer store credits. All sales are final.
MB Prom, its employees and subsidiaries, will not rent, barter, exchange, give or sell any of your personal information to anyone for marketing or solicitation purposes. We will only use your information to process your online purchase. Credit card purchases may show as The Gerlisberg Group, Inc., our corporate name, or MB Bride, our DBA.
Thank you for your order!